Cash on Delivery (COD) Policy

At DilshadAwan.com, we adhere to the terms and conditions of Cash on Delivery (COD) services to ensure a seamless shopping experience for our customers. Please take note of the following details regarding COD transactions:

Package Inspection Restrictions:

• As per the COD terms and conditions, the courier company prohibits customers from opening packages before making payment.

Customer Rights and Responsibilities:

• Customers reserve the right to return packages only after completing payment and acknowledging delivery to the courier company.
• If you wish to return a package, you must notify us after making payment to the courier and before opening the package.
• Customers are responsible for covering the expenses associated with returning the package for a refund or exchange.

Important Note:

• We kindly request that customers refrain from pressuring delivery personnel to open packages before payment, as it violates COD regulations in Pakistan.

Thank You for Your Cooperation:

• We appreciate your cooperation in adhering to COD guidelines, which contribute to a smooth and secure shopping experience for all parties involved.

Should you have any further inquiries or require assistance regarding COD transactions, please feel free to contact our customer service team at contact.dilshadawan@gmail.com. We are committed to ensuring your satisfaction with every aspect of your shopping experience at DilshadAwan.com.