Privacy Policy

At Dilshad Awan, safeguarding your personal information is of paramount importance to us. This Privacy Policy outlines how we collect, utilize, and protect your data when you visit our website, www.dilshadawan.com. We urge you to read this policy thoroughly to understand how your personal information is handled.

Collection of Personal Information

When you interact with our website, we may collect various types of personal information from you, such as:

  • Name
  • Email address
  • Contact number
  • Mailing address
  • Payment details (credit card information)

We collect this information when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact our customer service team
  • Provide feedback or participate in surveys

Use and Storage of Personal Information

We use the personal information we gather for the following purposes:

  1. Facilitating communication regarding your orders and deliveries.
  2. Processing your orders and providing updates on order status.
  3. Sending text message notifications related to delivery status.
  4. Personalizing your browsing experience and tailoring our content and product offerings to your preferences.
  5. Improving our customer service by responding to your inquiries promptly and efficiently.
  6. Expediently processing your transactions.
  7. Soliciting feedback through ratings and reviews to enhance our services and products.

Your personal information is retained only for as long as necessary to fulfill the purposes outlined above or as required by applicable laws. Once the retention period expires, your data will be securely deleted from our systems.

Rest assured, we employ Secure Socket Layer (SSL) technology to provide an additional layer of security, ensuring that your sensitive information is transmitted securely via encrypted connections.

Cookies

In addition to personal data, we utilize non-personal data, including third-party cookies, to gather statistics aimed at enhancing and streamlining your browsing experience. Cookies are small pieces of data stored on your device that record your interactions with a website, making future visits more convenient. Permanent cookies are stored for a maximum of 24 months on your device, and you have the option to easily delete them using your browser settings.

Your Rights

You have the right to request information regarding the personal data we hold about you. If any of your data is inaccurate, incomplete, or no longer relevant, you can request corrections or removal. We are committed to ensuring the accuracy and integrity of your personal information in accordance with applicable data protection regulations.